TERMS OF SERVICE
Last updated: 02-17-2026
This website, including all information, tools and services available from this site to you, the user, is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service ("Terms"), including additional terms and policies referenced herein or available via hyperlink.
These Terms of Service apply to all users of the Site, including but not limited to browsers, vendors, customers, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these terms.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
Article 1 – Definitions
In these Terms of Service, the following definitions apply:
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Entrepreneur: The Murphy Family
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Consumer: The natural person not acting in the course of a profession or business who enters into a distance agreement with the entrepreneur.
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Agreement: A distance contract concluded between the entrepreneur and consumer.
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Right of Withdrawal: The consumer’s legal right to cancel the agreement within the specified period.
Article 2 – Identity of the Entrepreneur
Company Name: The Murphy Family
Website: TheMurphyFamily-Dublin.com
Email: Help@TheMurphyFamily-Dublin.com
Address: Scarlattistraat 22, 2901KH Zuid Holland, Netherlands
Article 3 – Applicability
These Terms apply to every offer made by The Murphy Family and to every distance agreement concluded between the entrepreneur and the consumer via the website.
Article 4 – The Offer
All offers are non-binding and subject to availability.
If an offer has a limited validity period or is subject to conditions, this will be explicitly stated.
Obvious errors or mistakes in pricing are not binding.
Article 5 – The Agreement
The agreement becomes binding at the moment the consumer completes the order process and receives an order confirmation via email.
The entrepreneur reserves the right to refuse orders in case of suspected fraud or incorrect information.
Article 6 – Right of Withdrawal
Consumers have the right to withdraw from the agreement within 30 days of receiving the product.
To exercise the right of withdrawal, the consumer must notify us via:
Help@TheMurphyFamily-Dublin.com
Returned products must:
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Be unused
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Be in original packaging
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Be in the same condition as received
Article 7 – Costs in Case of Withdrawal
The consumer is responsible for return shipping costs.
After receiving and inspecting the returned product, approved refunds will be issued within 30 days to the original payment method.
Article 8 – Exclusion of the Right of Withdrawal
The right of withdrawal may be excluded for:
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Hygiene-sensitive products (e.g., underwear, lingerie, tights)
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Products that cannot be returned for health or hygiene reasons once opened
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Custom or personalized products
Article 9 – Price
All prices displayed on the website are in EUR unless otherwise stated.
The entrepreneur reserves the right to change prices at any time. However, the price confirmed at checkout is binding for that order.
Article 10 – Conformity and Warranty
Products must conform to the agreement and meet reasonable expectations of quality and usability.
If a product is defective or incorrect, the consumer must notify us within a reasonable time.
Where applicable, we will:
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Replace the product free of charge
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Or issue a refund if replacement is not possible
Article 11 – Delivery and Execution
Orders are processed within 1–3 business days.
Average delivery time is 8–12 working days after dispatch.
If delays occur, the consumer will be informed as soon as reasonably possible.
Article 12 – Duration Transactions
If an agreement is concluded for an indefinite period, the consumer may terminate it at any time in accordance with the applicable cancellation terms.
Article 13 – Payment
Payment must be made at the time of purchase via the available payment methods on the website.
All transactions are processed in a secure, SSL-encrypted environment.
If payment is not successfully completed, the order will not be processed.
Article 14 – Complaints Procedure
Complaints must be submitted via:
Help@TheMurphyFamily-Dublin.com
We aim to respond to complaints within 14 days of receipt.
If a complaint requires longer processing time, the consumer will be informed.
Article 15 – Disputes
These Terms and any agreements are governed by Dutch law.
Any disputes will be submitted to the competent court in the Netherlands, unless mandatory law provides otherwise.
Article 16 – Contact
For any questions regarding these Terms of Service, please contact us at: