RETURN POLICY

Last updated: 02-17-2026

Important

Please read our returns policy carefully. No exceptions will be made as you have accepted the terms at the time of purchase.

You have 30 days after receiving your product to return it. If 30 days have passed, unfortunately we cannot offer refunds or exchanges.

The returned product must be in the same condition as you received it, unused and in the original packaging.

For products where hygiene is important, they must be thoroughly cleaned before the return process begins.

For hygienic reasons, some products cannot be returned, including but not limited to:

If you wish to return a product, please send an email to:

Include the following information:

We will provide further instructions once your request has been reviewed.

After receiving and inspecting your return, we will send you an email approving or rejecting your refund.

If approved, your refund will be automatically transferred to your original payment method within 30 days.

If you haven't received your refund after 30 days:

If you still have not received your refund, please contact us at:

All customers are responsible for return shipping costs.

We strongly recommend using a Track & Trace service, as we are not responsible for lost return shipments.

Returns must be shipped to:

The Murphy Family
Scarlattistraat 22
2901KH Zuid Holland
Netherlands

Return shipping costs start from approximately EUR 20 and are the responsibility of the customer.

If you receive a defective or incorrect product, please contact us immediately at:

Upon verification, we will send a replacement product free of charge.

If the issue occurs again with the replacement, you will receive a full refund of the purchase price.

Orders cannot be cancelled after they have been placed due to our automated processing system.

If you have any questions or need further clarification regarding our returns policy, please contact us at: